Privacy Policy

Entity: TYP Studio, having its registered office at New Delhi, India. (“Typical”, “we”, “us”, “our”).

Typical respects your privacy. This policy explains what data we collect, why we collect it, how we use and share it, and the choices you have. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1) What we collect

  • Identity & contact: name, email, phone number, billing/shipping address.
  • Order & payment: items purchased, transaction value, payment method, partial masked payment info from our payment partners; we do not store full card/UPI details.
  • Account & communication: login details, preferences, messages to support, reviews.
  • Device & usage: IP address, device/browser, pages viewed, time on site, referring source, cookies and similar technologies.
  • Marketing: your consents/subscriptions, campaign interactions (email/SMS/WhatsApp/ads).
  • KYC/Compliance (if required): information needed to meet legal obligations or prevent fraud.

2) Why we collect (purpose of use)

  • To process, fulfil and deliver your orders; provide support and returns/exchanges.
  • To create and manage your account and preferences.
  • To send service communications (order confirmations, shipping updates, service alerts).
  • With your consent, to send marketing by email/SMS/WhatsApp and show relevant ads.
  • To improve our products, website performance, and customer experience (analytics, A/B tests).
  • To detect/prevent fraud, abuse or violations of our terms; to comply with law and requests from authorities.

3) Legal basis / consent
Where required, we rely on your consent (e.g., marketing), or on necessity to perform a contract (to sell/ship your order), or to comply with legal obligations. You may withdraw marketing consent anytime via “unsubscribe”, replying STOP on SMS/WhatsApp, or contacting us at [hello@shoptypical.com].

4) How we share data
We share personal data with:

  • Service providers acting on our instructions (e.g., payment gateways such as Razorpay, Shopify, hosting/CDN, courier/shipping partners, analytics, marketing platforms).

  • Authorities when required by law or to protect rights, safety, or prevent fraud.

    We do not sell your personal data.

5) International transfers
Some providers may process data outside India. We use contractual, technical and organisational safeguards with such providers and require them to protect your data to reasonable security standards.

6) Cookies & similar tech
We use cookies, pixels, and SDKs for core site functions (cart, checkout), performance (analytics), and marketing (ad measurement/retargeting). You can control cookies via your browser settings; blocking some cookies may impact site features.

7) Data retention
We retain personal data only as long as necessary for the purposes above—e.g., orders (for tax/legal), account history, or until you delete your account/withdraw consent—after which we delete or anonymise it according to our retention schedules.

8) Your rights
Subject to law, you may request:

  • Access to and portable copy of your personal data;

  • Correction of inaccurate data;

  • Deletion/erasure where no longer required;

  • Withdrawal of consent for marketing;

  • Grievance redressal and the ability to nominate someone to act on your behalf for requests.

    Email [hello@shoptypical.com] with the subject “Data Request”. We may verify your identity before actioning requests and respond within reasonable timeframes.

9) Children
Our site isn’t intended for children under 18. We don’t knowingly collect data from minors. If you believe a child provided data, contact us to delete it.

10) Security
We use reasonable technical and organisational measures to secure data (encryption in transit, access controls, logging). No method is 100% secure; report concerns to hello@shoptypical.com.

11) Communications (Email/SMS/WhatsApp)
By providing your contact details, you agree to receive service communications relating to your orders and account. Marketing messages are sent only with your consent; you can opt out anytime via the provided controls.

12) Grievance Officer / Data Contact
Name: TYP Studio
Email: hello@shoptypical.com
We acknowledge complaints within 24 hours and aim to resolve within 15 days.

13) Changes to this policy
We may update this policy; significant changes will be posted on this page with a new effective date.